VFXDS Pharma · Custom CRM Application

A CRM Built Around the Way Your Pharma Team Works.

Custom CRM applications designed for pharmaceutical companies to manage field teams, doctors, chemists, visits, tours, orders, attendance and reporting through one connected digital system.

The problem

Your Field Force Generates Data. Is It Connected?

Pharmaceutical field activity can span attendance, tour plans, doctor visits, chemist visits, orders, expenses and reports. When workflows are fragmented, management has to work across disconnected information.

Fragmented workflows

Attendance Tour plans Doctor visits Chemist visits Orders Expenses Reports
VFXDS Concept Connected CRM

Connected system

What we build

One Custom System Around Your Workflow.

Your sales structure, reporting requirements and field processes aren't identical to another pharmaceutical company. That's why we build the CRM around your requirements.

Inside the CRM

Inside Your Pharma CRM.

One system. Multiple workflows. Different views for different users.

VFXDS Concept Application

Access

Field login

Management

HQ overview

MR-04

Employee profile

Doctor

Relationship timeline

Tour

Week programme

GPS

Field map

Orders

Booking

Reports

Daily view

VFXDS Concept — conceptual screens, not client work.

Field force workflow

From Morning Attendance to End-of-Day Reporting.

A custom CRM can follow the field day as it actually happens — not as a generic sales funnel.

Relationships

Know Every Interaction. Keep Every Record Connected.

Doctor and chemist records stay linked to visits, follow-ups and orders — built around the client's data, not a generic contact card.

VFXDS Concept

Dr. Sample

Cardiology · Territory North · Conceptual record

  • Profile
  • Specialty
  • Location
  • Visit history
  • Interaction records
  • Follow-up
  1. Visit
  2. Follow-up
  3. Order
  4. Visit
  5. Interaction

Chemist Hub 12

Retail · Territory North · Conceptual record

  • Profile
  • Location
  • Visit history
  • Orders
  • Interaction records
  1. Visit
  2. Order
  3. Visit
  4. Interaction

Field activity

Put Field Activity on the Map.

Attendance, tour programs and location-based functionality can be structured around the client's requirements. Conceptual map only — no live personal locations.

VFXDS Concept

From field to management

From Field Activity to Management Insight.

Activity becomes data. Data becomes orders, expenses and reports. Reports become a management view — in one custom application.

  1. Activity
  2. Data
  3. Orders
  4. Expenses
  5. Reports
  6. Management view

Customization

Your Workflow. Your Rules. Your CRM.

We don't ask your team to change the way it works just to fit a pre-built CRM.

How we work

From Your Process to Your Application.

We start with the way the organisation already works, then structure it into a custom CRM application.

  1. 01 — Discover Understand the organization, field force and workflow.
  2. 02 — Map Translate the existing process into application workflows.
  3. 03 — Structure Define modules, users, permissions and data architecture.
  4. 04 — Design Create the CRM interface and user experience.
  5. 05 — Develop Build the custom application.
  6. 06 — Test & deploy Test workflows and prepare the application for deployment.

Interface

Built for the People Who Use It.

Conceptual screens for management, the field team, CRM and sales. Placeholder work is labeled VFXDS Concept until project screens can be inserted.

Management · See the business

VFXDS Concept

Field team · Manage the day

VFXDS Concept

CRM · Manage relationships

VFXDS Concept

Sales · Capture activity

VFXDS Concept

Why VFXDS

Why Build Your Pharma CRM With VFXDS?

Your Workflow.
Your Data.
Your CRM.

Custom, not off-the-shelf

Built around the organization's requirements.

Pharma-focused

Designed around pharmaceutical field operations.

Modular

Build the capabilities the business actually needs and structure them for future expansion.

Design-led

A CRM can be functional without feeling outdated or visually generic.

One digital ecosystem

The CRM can exist alongside the VFXDS Pharma Visual Aid Application and pharmaceutical website.

GET IN TOUCH

Your Team Has a Workflow. Let's Build the System Around It.

Tell us how your field team works, what you need to track and what your management needs to see. We'll design the application around your requirements.

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We typically respond within 24 hours.